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Refund Policy

The State Theatre is a 501(c)(3) non-profit organization that exists to entertain, enrich, educate, and inspire the residents of Centre County and beyond. COVID-19 has put the State Theatre under tremendous burden as we find ourselves unable to open our doors to the public and needing to reschedule our programming. We’ve recently adjusted our refund policy to reflect the impacts that those schedule changes may have on our patrons.

Every donation that we get right now goes a long way toward sustaining our operations during this period. Please consider, if you’re able, rather than taking a cash refund, donating the value of your ticket(s) to support our non-profit mission. These donations are sustaining for us.

If you’re eligible for a refund based on the below criteria, and would like a cash refund, please contact us at boxoffice@thestatetheatre.org.

Refund Policy

All sales are final; the State Theatre does not provide cash refunds for previously purchased tickets except under certain circumstances as described below. If you know 24 hours in advance of an event that you can no longer attend the event you’ve purchased tickets to, you may call the Box Office at 814.272.0606 x301 to see if exchanges are available for that specific event.

The State Theatre commits to keeping its Covid-19 policies and procedures regularly updated at our Covid-19 Event Updates  page. From time to time, we may have event-specific requirements from renters or artists. We’ll communicate those changes directly with ticket buyers as soon as we can, as well as post them publicly on the individual event page. 

If you, or members of your party, are unable to comply with Covid-19 requirements for a presentation, please contact us at boxoffice@thestatetheatre.org as soon as possible to inquire about a refund.  Refund requests must be received no later than 24 hours before event start time.

State Theatre Produced Events

The State Theatre produces and presents the majority of events that take place in the Friedman Auditorium and Attic. If you’re unsure whether you’ve bought tickets to a State Theatre-produced event or a 3rd party rental, please feel free to get in touch with us at boxoffice@thestatetheatre.org.

Canceled Event

All ticket holders will be given the option to receive:

  1. A full refund for the canceled event or
  2. A credit toward a future State Theatre Produced event scheduled within 365 days of the canceled event.
Rescheduled Event
  • All ticket and package purchases will be automatically transferred to the rescheduled date.
  • If the new date is more than 365 days from the original event date, transferred tickets will be eligible for a full refund at the request of the patron.
  • No refund requests will be approved if submitted within two weeks of the event.
  • If you currently have tickets to a rescheduled event, you don’t need to do a thing. Print-at-home and e-ticket links will automatically update to reflect the new date. We will send out updated e-tickets to all patrons who previously held will-call or hardcopy tickets.

State Theatre Rental Events

The State Theatre stages events throughout the year that are rentals by third party presenters.  If you’re unsure whether you’ve bought tickets to a State Theatre-produced event or a 3rd party rental, please feel free to get in touch with us at boxoffice@thestatetheatre.org.

Canceled Event
  • All ticket holders will receive a full refund for the canceled event.
Rescheduled Event
  • All ticket and package purchases will be transferred to the rescheduled date if the rescheduled date is within 365 days of the originally scheduled date.
  • If the new date is more than 365 days from the original event date, then full refunds will be available at the request of the patron.

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