Event Staff

Summary:

The Event Staff team is a group of hard-working, highly motivated individuals who assist in the day-of-show operations including bar and concession sales at The State Theatre. The types of events include, concerts with national touring artists, movies, movie events, rentals and private events.

Event Staff Responsibilities:

Event preparation and setup.
Guest communications.
Event execution including bar and concession sales.
Venue clean up and reset.

As the first faces guests see upon arrival, our Event Staff team are equipped to answer any questions guests may have during the check-in process, and serve as ambassadors of The State Theatre culture. With excellent communication skills, hospitable attitudes, and a detailed understanding of each specific event, the event staff team is there to provide a welcoming and safe environment for everyone from attendees to tours.

Event Staff Duties - General:

Handles door ticket sales and will-call orders.
Operates ticket selling platform, and POS system.
Checks guests in, and verifies tickets at the door.
Provides a clean and safe environment for both guests and tours.
Cleans, sanitizes, and resets the venue after an event has ended.
Provides marketing materials for upcoming events to guests as they exit.
Sells venue and artist merchandise as required.
Answers questions and escalate guest issues in a prompt, courteous, and professional
manner.
Has a working knowledge of the venue’s policies.
Day of projects as assigned by FOH Manager.

Event Staff Duties - Bar and Concession Sales:

Takes food/drink orders and serves alcoholic beverages and draft beer.
Demonstrates high level focus on satisfying patron requests in a timely manner.
Verifies legal age requirements for all customers.
Provides a positive, friendly, high level guest experience by interacting with patrons.
Maintains a clean and organized bar to streamline service and maintain a sanitary environment.
Limits customer problems by restricting alcohol intake and attempting to curtail inappropriate behavior.

The Ideal Candidate

Will have experience, participation, or interest in any facet of the live music or entertainment industry.
Past experience in the bar and hospitality industry or similar fields.
Customer service experience.
Outgoing personality and professionalism with customers and team.
Adaptability to various event and guest needs.
Solution-minded approach to problem solving.
Ability to work in high-traffic, loud and noisy environments.
Hours are part-time and can vary dramatically week to week.
Must be available to work multiple shifts; with weekend and evening availability.
Applicants must be 21 years of age or older.

Compensation:

$15 / Hour, part time.

Application Process:

Please submit your resume, cover letter, and references to hiring@thestatetheatre.org.
Resumes without a cover letter will not be accepted and will be discarded.