Usher Information

Thanks for your interest in ushering for the State Theatre. Our usher coordinator will contact you by email with instructions on how to sign up for events.  

This page contains additional information on rules to follow and what to expect while ushering.  If you haven’t yet apply to be an usher, please fill out the form linked here.

Usher Rules

There are two main things to keep in mind when ushering – 1) as ushers we are there to help the patrons, and 2) we are representing the State Theatre and need to set a good example. The following are more specific rules that we need to follow but just keeping the above two things in mind is helpful.

  • Ushers need to follow all COVID-19 protocols in place for theater staff. Currently masks are required and some shows will require proof of a vaccine or a negative test. The usher coordinator will communicate any changes to protocols to all ushers.
  • Ushers should wear all black.
  • Ushers need to arrive 1 hour before the start of the show. The time shown on the signup calendar is the arrival time.
  • Ushers can stay and watch the show for free.
  • Ushers do not need to stay for the whole show, but do need to stay for about 20 minutes after the start of the show to help seat latecomers.  
  • Whether you are staying for the whole show or not, please stay in the back of the theater, preferably standing, for the first 15-20 minutes of the show to help seat late-comers. If the show has an opening act, or warm-up band, please stay at the back of the theater until the headliner act has started as people sometimes skip the opening act or come in late during the opening act. The theater has had a few complaints that people could not find someone to help them when they came in late. After that time period you may sit in any open seat that you can get to without disturbing patrons.
  • Please do not use your phone during the show. Our patrons are asked to refrain from texting or using their phones during the show. We need to do the same to set a good example.
  • Once your ushering duties are done you are welcome to purchase alcohol, but before doing so, please remove your name tag and change out of your black shirt. Otherwise the PLCB may issue a citation to the theater for staff consuming alcohol and the theater could lose their liquor license.
  • If you have to cancel on the day of the show, please call the box office and let them know. I don’t always see your cancellation email before the show, and it’s good for the box office to know if they are going to be short staffed.